Returns & Exchanges

We want you to feel confident in every purchase. If you’re not completely satisfied, you may return

or exchange eligible items within 8 days of delivery.

Eligibility

• Items must be unused, untrained in, and unwashed

• Must include original tags and packaging

• Proof of purchase (order number) required

Non-Returnable Items

• Worn or damaged items or removed hand tags

• Items returned without their original packaging (LIFT tote bag)

• Items tried on with no underwear (for hygiene)

• Final sale items

• Gift cards

Exchanges

• Exchanges available for size or colour (subject to availability) - You only pay for shipping

fees

• If sold out, you’ll receive a refund or store credit.

Refunds

• Issued to the original payment method within 5–10 business days after inspection

• Shipping fees are non-refundable

Shipping

• Customer pays return and exchange shipping

How to Start a Return

1. Contact us at: support@liftcollectiveco.com

2. Enter your order number and the pieces you’d like to return/exchange

Kindly tell us the reason for return/exchange and we’ll happily assist you.